Maintenance
Repairs raised, assigned and tracked - nothing lost to the thread
A resident reports a fault with a photo; the manager assigns it and watches it through to done. The estate finally has a record of what broke, who fixed it, and when.
Maintenance
3 openStreet light out - Block C
In progressGate motor servicing
AssignedBlocked drain - car park
Resolved“I reported that weeks ago” is a maintenance problem and a trust problem. Duvane makes every repair a tracked ticket, so residents can see progress and managers can see the whole backlog at a glance.
What you get
Inside maintenance
Report with context
Residents log a ticket with a photo and location, so the manager knows what they’re looking at before they walk over.
Assign & prioritise
Route tickets to the right person, set priority, and keep the queue ordered by what actually matters.
Track to done
Every ticket moves through clear states - reported, assigned, in progress, resolved - visible to everyone involved.
A maintenance history
A permanent record of what was fixed and when - useful at budget time and when a fault recurs.
How it works
How it works, step by step
- 1
Resident reports it
They raise a ticket with a photo and where it is, from their phone.
- 2
Manager assigns it
The ticket is routed and prioritised, and the resident can see it was received.
- 3
Work happens
Status moves as the job progresses - no “any update?” messages needed.
- 4
Resolved & recorded
The ticket closes and joins the estate’s maintenance history.
Bring maintenance to your estate
Start free, or book a walkthrough tailored to how your estate runs.